Orders
You can send us a message through our Contact Form or shoot us an email at custom@emcustomslxb.com
Call us at +352 671 547 442
We're always here to help!
Send us a email of fill out our form to get a quote. We'll get back to you.
Usually 1 business day, tops.
It depends on how far along we are, but give us a shout and we’ll do our best to accommodate!
Design
Of course! Our team loves getting creative. We’re happy to assist with your designs.
Yes! You bring the creativity, and we’ll bring it to life.
Totally! Add your flair to each piece text, logos, artwork, you name it!
We prefer vector files like .ai or .pdf. But if you’re not sure, send what you have and we’ll work it out!
Production
Lead times depend on the product, but typically 2 weeks. We’ll confirm once your order’s in!
Yes! We'll hook you up with a paid sample, so you can check it out before diving into a full order.
Yes, we do! E.M Studio loves keeping things local whenever possible. Most of the prints & embroideries are done in Luxembourg.
Most of our products have no minimum order! Yep, you can order just one if you like that's what makes us stand out.
Shipping
Depends on where you are, but typically 1-3 business days after production is done.
Shipping costs vary based on location and size of the order, but we always aim to keep them reasonable. Most of our orders cost 7€-9€
Almost all, at the moment only Europe but just let us know where you are, and we’ll work out the details.
Once your order ships, you’ll get a tracking number to follow its journey to you!
Our products
You bet! Our website is just the tip of the iceberg reach out, and we’ll see how we can create something special.
Most of our products have no minimum order! Yep, you can order just one if you like that's what makes us stand out.
Pricing
All products include VAT.
We accept all major credit cards, bank transfers.
Pricing may vary due to customization, quantities, or special requests. We aim to keep it transparent!
Didn't find your answer?
Don't hesitate to contact us